Hi. I'm Johnathan Kulow.

And I'm your friendly neighborhood I.T. guy and it is my goal to help people and make them feel comfortable. Nobody should be scared to ask for help when they need it because, let's face it, without technology problems I would be unemployed.

Learn more about me

I fix things.

My primary task as an I.T. professional is fixing technology when it fails you but it doesn't stop there.
As my recommendations will show, I aim to put an end to I.T. horror stories and be proactive in supporting the customer's needs.

Approachability

I try and make you feel comfortable coming to me with your I.T. related issues, no matter how big or small.

Flexibility

I do what is needed regardless of my stated roles and if I can't help, I will find the person who can.

Satisfaction

I strive for complete trust and to eliminate the negative perception I.T. departments can have.

Awesome work makes happy customers and coworkers.

This is a brief look at the areas I specialize in.

Windows Server

Able to manage and administer Active Directory and Exchange along with other Windows Server technologies.

Desktop Support

Certified to build, maintain, and upgrade computers regardless of platform operating system.

Mobile Devices

I am a champion of Android but have plenty of experience with other mobile platforms such as Blackberry and iOS.

Networking

Installing and maintaining network hardware and infrastructure including VPN troubleshooting and wireless support.

Phone Systems

I posess extensive knowledge of business VoIP and digital telecom systems and their configuration and management.

Inventory Tracking

Tracking and maintaining inventory of assets as well as tracking and documenting support ticket resolutions.