I'm Johnathan Kulow.
And I'm your friendly neighborhood I.T. guy.
It is my goal to help people and make them feel comfortable. Nobody should be scared to ask for help when they need it because, let's face it, without technology problems I would be unemployed.
I fix things.
My primary task as an I.T. professional is fixing technology when it fails you, but it doesn't stop there. As my recommendations will show, my goals are to put an end to I.T. horror stories and be proactive in supporting the customer's needs.
I try and make you feel comfortable coming to me with your I.T. related issues, no matter how big or small.
I do what is needed regardless of my stated roles and if I can't help, I will find the person who can.
I strive for complete trust and to eliminate the negative perception I.T. departments can have.
Awesome work makes happy customers and coworkers.
This is a brief look at the areas I specialize in.
For a broader view of my work history and technical expertise please connect with me on LinkedIn.
Able to manage and administer Active Directory and Exchange along with other Windows Server technologies.
CompTIA A+ certified to build, maintain, and upgrade computers regardless of platform operating system.
I am a champion of Android but have experience with other mobile platforms such as Blackberry and iOS.
Installing and maintaining network hardware and infrastructure including VPN troubleshooting and wireless support.
I possess extensive knowledge of business VoIP and digital telecom systems and their configuration and management.
Tracking and maintaining inventory of assets as well as tracking and documenting support ticket resolutions.